Defense in Demand, LLC (“Defense in Demand,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of users (“you” or “your”) who access and use our website, www.defenseindemand.com (the “Site”), and related services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using the Site or our services, you consent to the practices described below.

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1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily submit, including:

• Account details (name, email, phone number, bar status, law firm information)

• Payment information (credit/debit card details and billing address)

• Case information for appearances (case numbers, court dates, client instructions)

• Communications with our support team or attorneys via email, chat, or forms

1.2 Information Collected Automatically

When you use the Site, we may automatically collect:

• IP address, browser type, and operating system

• Pages visited, date and time of access, and referring URLs

• Device identifiers and general usage patterns

1.3 Information from Third Parties

We may receive information from trusted third parties such as payment processors, identity verification services, or law firm referrals, solely to facilitate our services.

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2. Use of Information

We use your information to:

• Provide and manage our services, including scheduling and payments

• Communicate service updates, confirmations, and support responses

• Improve the Site, services, and user experience

• Comply with legal obligations and regulations

• Prevent fraud, unauthorized activity, or misuse

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3. Sharing and Disclosure of Information

3.1 With Service Providers

We may share your information with third-party service providers who assist with hosting, payment processing, and technical support. These providers are bound by confidentiality obligations.

3.2 Legal and Regulatory Disclosures

We may disclose information if required by law, court order, or government request, or if necessary to protect our rights, safety, or investigate fraud or unlawful activity.

3.3 Business Transfers

If Defense in Demand is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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4. Security of Information

We maintain administrative, technical, and physical safeguards to protect your information against unauthorized access or disclosure.

• Account and payment details are stored on secure, PCI-compliant servers via Stripe or equivalent gateways.

• The Site uses SSL encryption for secure communications.
  While we take robust measures, no transmission over the Internet is completely secure. Use of the Site is at your own risk.

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5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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6. Your Rights and Choices

6.1 Access and Correction

You may access or update your account information by logging in or contacting us directly.

6.2 Opt-Out of Marketing

You may opt out of marketing emails by using the unsubscribe link or contacting us.

6.3 Deletion Requests

You may request deletion of your personal data, subject to legal or contractual retention requirements.

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7. Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience, analyze performance, and personalize content. You can disable cookies in your browser settings, though some features may not function properly.

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8. Third-Party Links

Our Site may contain links to third-party websites. Defense in Demand is not responsible for their privacy practices or content. We encourage you to review each site’s privacy policy before providing personal information.

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9. Children’s Privacy

The Site is not intended for individuals under 16 years of age, and we do not knowingly collect personal information from minors without parental consent.

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10. Changes to This Privacy Policy

We may modify this Policy at any time. Changes take effect upon posting to the Site, and continued use constitutes acceptance of the revised terms.

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11. Contact Us

For questions, data requests, or privacy concerns, please contact:
Defense in Demand, LLC
Email: support@defenseindemand.com
Phone: 561-677-3824
Address: 1199 S. Federal Highway, Box 243, Boca Raton, Florida 33432